Refund Policy
Refund Policy
Last updated: [November 2025]
Thank you for shopping with Furnitnest LTD.
We specialize in providing digital interior design resources such as styling kits, mood boards, layout guides, and color palettes.
Because our products are delivered electronically and accessible immediately after purchase, please read our refund policy carefully.
1. Digital Product Refunds
All digital products are non-refundable once delivered.
Due to the nature of instant delivery, we cannot:
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Cancel orders after purchase
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Offer refunds once files are accessible
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Exchange digital items
We encourage you to review product descriptions thoroughly before purchasing.
If you experience any issues accessing your files, please contact us at:
📩 contact@furnitnestltd.com
We will assist you promptly.
2. Duplicate Purchases
If you accidentally purchased a duplicate product, contact us within 48 hours with proof.
If confirmed, we may issue:
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Store credit, or
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Replacement product
3. Damaged / Corrupted Files
If your files appear damaged or inaccessible, we will:
✅ Re-send the download link, or
✅ Provide alternate formats (when available)
Please contact us with:
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Order number
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Email used at checkout
4. Unauthorized / Fraudulent Transactions
If you believe your purchase was unauthorized:
You must notify us within 7 days so we can investigate.
Once a digital product has been accessed or downloaded, we cannot issue a refund.
5. Physical Products (If Applicable)
If our store offers physical goods in the future, return and refund terms for those items will be added.
Currently, no physical goods are covered under this policy.
6. Changes to Policy
We may update this policy as needed.
Continued use of our website indicates acceptance of these terms.
Contact Us
If you have questions about this Refund Policy, contact us:
📩 contact@furnitnestltd.com